Attn: Data Controller
Subject: Request for access to the personal data processed by or on behalf of your company Dear , The undersigned, , a citizen of residing at
, files this request with your company pursuant to Section 7 of the U.K. Data Protection Act 1998, implemented pursuant to article 12 of the European Data Protection Directive 95/46/EC. I request that you provide me with all of the information to which I am entitled pursuant to that Act and that Directive. I note in particular that clause (1)(d) of Section 7 of the Data Protection Act 1998 applies to information used for evaluating matters relating to me, such as whether an airline or government agency conducts more intrusive or intensive questioning or search of my person or luggage, whether they identify me as a "selectee" or for "secondary screening", whether they permit me to check in for or board any flight, and whether they permit me to depart from any country or enter any other. Accordingly, I specifically request that you inform me of the logic to be involved in taking those decisions, to the extent that any data processed by your company is used to evaluate these matters. In accordance with the European Data Protection Directive, I also specifically request that you inform me whether any of my personal data have been transferred outside of the national territory of the U.K., in whatever form or by whatever means, whether to governmental or commercial or other entities, and if so exactly which data, when, to whom, for what purposes or programs such as the USA's "Automated Targeting System (ATS) or "Advance passenger Information System" (APIS), and subject to what enforceable contractual commitments from the recipient, including to which agency or agencies of the government of the United States of America and to which commercial entity or entities in the USA or other countries, including PNR hosting services (such as computerized reservation systems or global distribution systems), PNR processing services (such as the Amadeus Revenue Integrity division, formerly Airline Automation, Inc.), and travel transaction and customer data aggregation and analyis services (such as the Vistrio joint venture of Sabre and Equitec). I also request that you inform me of your policies for use, access, retention, and destruction of this data, and those of any recipients of this data, particularly those outside the U.K. And in accordance with Article 10 of the EU Code of Conduct for CRS's (Council Regulation No 2299/89 of 24 July 1989, as amended), I request that you provide me with with details of current procedures, fees and system facilities, including interfaces, editing and display criteria used. I note that there should be no fee for this request, pursuant to Article 9a(1)(f) of the European Union Code of Conduct for Computerized Reservations Systems (Council Regulation No 2299/89 of 24 July 1989, as amended): "A person shall be entitled to have effective access free of charge to his own data regardless of whether the data is stored by the CRS or by the subscriber." This request includes all personal data processed by you of which I am the data subject, including but not limited to: 1. Airline hosting and/or travel agency passenger name records (PNR's) 2. PNR histories 3. Cancelled PNR's and their histories 4. Archived PNR's and their histories 5. System logs of access to these PNR's and PNR histories 6. Departure control system records and access logs 7. Advance Passenger Information (API) records and logs 8. AIRIMP, EDIFACT, or other message records 9. Ticketing records 10. Bank Settlement Plan (BSP), interline, or other settlement records 11. Credit card processing, financial, and billing records 12. Customer or traveller profiles or records This request includes, but is not limited to, personal data pertaining to my journeys as follows: I have attached copies of my tickets, itineraries, or reservation confirmation printouts for these flights. My frequent flyer number account number is . This request also includes all records related to any others of my journeys, to the extent that they are identifiable from this information or any other information in the records related to these journeys. Please note that, should you not answer this request within the legally required maximum of 40 days, or should your answer fail to fully answer my request, I reserve the right to bring the case before the competent judicial authorities, and/or to inform the Information Commissioner's Office of your failure to answer. Should you have any questions or require further information from me to expedite your response to this request, please contact me . Sincerely,